Experience

Accurate Control & Electrification, Inc., Sunnyvale, CAApplications EngineerJuly 2017 - present

• Technical evaluation of RFQ bid packages to create BOMs and locate additional business development opportunities.
• Create pre-visit pitch deck PPTs with proposed products from available lines matched to potential customer needs. See Example
• Construct post-visit action plans and proposal generation based on what was learned at the customer site.
• Generate illustrated quotes to satisfy customer requests and increase conversion rates.
• Graphically document specific application needs in sufficient context to get better/faster factory technical support. See Example
• Tutor sales team in preparation of industrial certifications to get better discounts and leads from major suppliers. See Example
• Create prototype brochure and web graphics to represent sales department interests to executive management.
• Research supplier provided lead lists to find realistic opportunities and create priorities for business development.
• Graphically illustrate failure incidents at customer sites to counter misleading narratives and promote mitigation upgrades. See Example

CTEMS, Milpitas, CAApplications EngineerDecember 2014 - June 2017

• Developed additional business by creating custom industrial control panels, test instrumentation racks and cable assemblies for clients in semiconductor equipment, electric vehicles, biomedical equipment, and other markets.
• Enabled new markets by developing business technical relationships in variable frequency drive VFD commissioning, switchgear assembly and safety relay integration.

KLA-Tencor, Milpitas, CAManufacturing EngineerNovember 2000 - December 2014

• Maintained customer satisfaction by performing failure analysis on field returns and creating customer-friendly well-illustrated 8D reports with trustworthy corrective action plans.
• Put an end to many quality problems by creating detailed, well-illustrated assembler-friendly operational method sheets for electrical, optomechanical, pneumatic, electronic, and mechanical assemblies.
• Crafted ECOs with complex effectivities, maintaining Intel Copy Exactly compliance and including packaging, kitting, tooling.
• Designed quick-turn procedures to swap standard configurations into Samsung special orders at any time in the build process.
• Enabled functionally testing of a PCB that was too simple to justify full ICT but still needed proper test coverage by constructing a LabView programmed low-cost bed-of-nails test fixture.

AB Networks, San Mateo, CABusiness Development EngineerJanuary 1990 - November 2000

• Prepared the business for the next generation of fieldbus and the Internet of Things IOT by being editor of IEEE 1452.2 standard for Transducer Electronic Data Sheets TEDS.
• Acquired additional semiconductor and other large customers by earning fieldbus systems integration certification status.
• Maintained customer satisfaction by diagnosing fieldbus network issues on site using a protocol analyzer and cable testers.
• Solved a semiconductor equipment client’s high field return problem by designing portable cleanroom-compatible functional test fixtures for onsite diagnostic evaluation of key fieldbus network PCBs. Extended our contract by 18 months.
• Significantly reduced supplier cost and lead time by rewriting specifications for semiconductor instrument XY stage in a comprehensive, detailed and supplier-friendly manner. Specified operation under tight conditions of position tolerance, vacuum compatibility, low magnetic field, and low EMI.
• Freed expensive programmers to work on other customer desired features by designing low-cost quick-implementation high-reliability error and exception handling strategies by using Programmable Logic Controllers PLC instead of C++ code.

Rexotech, Santa Clara, CAManufacturing EngineerJune 1985 - November 2000

• Repaired and retrofitted industrial control panels for metal working machine tools, plastic injection molding and vacuum forming machines, and food packing equipment.
• Programed coordinate measuring machines CMM for serving advanced scientific customers and national labs.
• Manufacture of custom photomasks using electron-beam lithography system. Retrofit of UHP gas delivery system.

Education

MOOC Audits

MITx MicroMasters Program in Supply Chain Management - Supply Chain Analytics - Dr. Chris Caplice (edX)

National University Singapore - Electricity Distribution - Dr. Aaron Danner (edX)

Graz University of Technology (Austria) RCPE (Research Center Pharmaceutical Engineering)- Technology for Continuous Production of Medicines - Dr. Isabella Aigner (edX)

German Institute of Food Technologies (DIL) & University of Reading (UK) - How Food is Made. Understanding Food Processing Technologies - Dr. Afroditi Chatzifragkou (FutureLearn)

Penn State - Dairy Production and Management - Dr. Alexander Hristov (Coursera)

SUNY Buffalo - Energy Production, Distribution & Safety Series - Martin Casstevens (Coursera)

Columbia University - Construction Project Initiation and Planning - Dr. Ibrahim Odeh (Coursera)

University of Manchester - Industrial Biotechnology - various instructors (Coursera)

SUNY Buffalo - Electric Power Systems - Ilya Grinberg (Coursera)

Cisco Net Academy – Packet Tracer